Yaago

Summary

Tips and best practices for your Airbnb household

Whether you are a concierge, a vacation rental agency or a multi-owner managing numerous short-term rentals, you have already noticed how time-consuming and particularly difficult it can be to manage the cleaning between each traveller's stay.

In addition, studies and customer reviews unambiguously show that poor or poor cleaning and lack of hygiene are often a source of complaint. Since customer satisfaction is essential, what can you do to avoid neglecting the cleaning phase and ensure that travelers have an impeccable accommodation?

We give you our tips and tricks to make sure you don't miss anything. And as a bonus, we're giving you a secret: there is a digital tool to help you do it!

Sacrosanct and unmissable Checklist

Prioritize tasks: the importance of a precise to-do list

La Checklist, or in French the “to-do list”, is now an essential means used by hosts to ensure that rental properties are in good condition before, during and after the tenant's occupation, especially since cleaning fees sometimes high levels have to be justified.

For example, here are some recurring tasks to be carried out in order to organize and carry out cleaning interventions:

Household planning based on check-ins and Check-out ;
Allocation to each person of a specific role;
The definition of the number of homes to be cleaned and all the information useful for the maid or the intervener;
The control of potential damage after the departure of travelers and possible malfunctions (burnt out bulb,...);
The list of household chores by home and sometimes by room;
The supply of current consumables;
The verification of all tasks to confirm their correct execution;
A thorough final visual check.

La Checklist can easily be shared with the cleaning team, who can refer to it at any time. In this way, you anticipate most problems long before a potential traveller experiences them, which is vital for obtaining positive feedback, retaining customers, making rented accommodations profitable and establishing a relationship of trust.

Define an Airbnb household “type”

Since you don't clean your home in the same way as in a home for a short term rental, it is crucial to plan and define a typical household (to which to add specificities as needed depending on the housing).

Beyond the classic vacuum cleaner, mop and dust cloth because a Airbnb cleaning is much more comprehensive and often includes:

Disinfection of all surfaces (kitchen and bathroom);
The washing of the sheets, the repair of the beds;
Cleaning under furniture;
Routine refrigerator maintenance;
Managing the dishwasher or dryer, trash bags,...
The scrubbing shower curtain, light fixtures, handles, switches and remote controls;
Checking the drawers and the household appliances;
Replacing consumables.

How to become more efficient for an impeccable Airbnb cleaning?

Optimize your time management

The most important places to look out for (because, often, the most forgotten) are household linen and the bathroom.

A trick allows you not to overlook: for example, if the laundry is not outsourced, you start by washing the sheets, then the towels, while you start cleaning in the bathroom.

Another example: as soon as you enter the accommodation, ask the staff in charge of opening all the windows to ventilate the accommodation and in passing to do a quick inspection.

The little extras that make a difference

As you know, if you are a concierge, owners have a wide choice of companies to entrust the management of their property. So do not hesitate to highlight your specificities and advantages, even when it comes to cleaning.

For example, offer a thorough cleaning twice a year, carried out during the low season, to keep the rental in perfect condition and to clean up what cannot be done during conventional cleaning: washing the curtains, washing the carpets thoroughly, turning the mattresses, etc.

But also for example a “Hygiene +” option by offering your owners to wash cushions, duvets, pillows. In this way, you show that you take the greatest care of accommodations and you can highlight these practices to travelers.

A digital tool dedicated to household management

Welcome to the age of digital comfort

Although Yaago is not a Household application Strictly speaking, popular features such as task management and their automatic assignment or the Yaago Team mobile application, will save you a lot of time.

You immediately check if everything is in order with a To Do List detailed (by accommodation and type of mission).

At the end of each intervention, you will be able to inspect what has been achieved, ensure that each step has been respected and control the media and comments shared.

An Airbnb cleaning managed in a few clicks

Your communication is multiplied and simplified: you communicate with your team at any time to inform them of the tasks that are their responsibility as well as information that you want to transmit to them.

You choose exactly what to share and with whom, individually or in a group ofresponders given. You become more efficient, faster, more profitable; your employees too!